Client Feedback

Quality and performance are paramount at Dakota Consulting. Our Quality Manager gathers feedback from our clients on an annual basis. Our findings reflect what we strive for daily--a culture of excellence. 

In the past three fiscal years, Dakota ranked in the “excellent” range, based on our unique five-point metric for performance.*  Here’s a sample of our clients’ recent feedback:

“Dakota was key to the success of the TRECVID Evaluation of Video Search. The contractor conducted new evaluations for localization of detection of objects in videos and guided them from inception to delivery. The team provided exceptionally detailed analysis of experiments and participation in [the project].”
Department of Commerce - National Institute of Standards and Technology
Scientific, Technical and Engineering

“The Dakota Project Manager and System Architect are adaptable to our changing priorities and go out of their way to make sure delivery is complete and on time. Due to Dakota’s ability to exceed the schedule, we have been able to add functionality, develop reports and analyze data in an efficient manner to respond to time-sensitive requests from Congress and other high-level issues related to budget and our mission."
Department of Commerce - National Institute of Standards and Technology
Software Engineering

“Dakota planned activities well and demonstrated exceptional agility in overcoming unexpected challenges, including reliability and performance issues of a novel instrument that was critical in completing our development of computer-generated holograms.”
Department of Commerce - National Institute of Standards and Technology
Scientific, Technical and Engineering

“Dakota Consulting exhibited a high degree of professionalism in executing all task orders and working with the NIST COR and Contracting Office in resolving business-related issues.”
Department of Commerce - National Institute of Standards and Technology
Scientific, Technical and Engineering

“The [Dakota] Project Manager and his assistant are proactive in the delivery of services under our contract, with the support of highly qualified technicians, engineers and scientists who support our technical requirements and work schedules.”
Department of Commerce - National Institute of Standards and Technology
Scientific, Technical and Engineering

“Dakota has met or exceeded major project schedules, provided expertly performed maintenance and offered innovative and creative ideas that saved us [thousands of dollars.]”
Environmental Protection Agency – Regional Emergency Operations Center
Management & IT Consulting

"We appreciate the partnership with Dakota. We appreciate the approach [to the work] and the flexibility Dakota allows. NIST senior management has trust in [Dakota’s specialist] and the product he delivers. We're happy to have him."
Department of Commerce - National Institute of Standards and Technology
Cybersecurity

“Dakota’s rating this year is ‘exceptional” for three reasons: they are flexible, management of the contract is pro-active and their travel reports are easy to follow with clear source information.”
Department of Commerce - National Institute of Standards and Technology
Standard Reference Materials

“You’re doing everything I need." "Dakota hires exceptional people. We're very happy."
Department of Commerce - National Institute of Standards and Technology
Software Engineering

"Dakota has been wonderful to work with over the last many years. Everyone on your staff here has been professional and a pleasure to work with even during stressful and trying situations."
Department of the Interior – Bureau of Reclamation (BOR)
Management & IT Consulting 

“Dakota’s employee is exceptional and a benefit to the National Enforcement Investigations Center. His ability to maintain our…computer hardware, software and geographic data…keeps us on the cutting edge of forensic investigations. Dakota’s performance exceeds many contractual requirements to the government’s benefit.”
Environmental Protection Agency – National Enforcement Investigations Center (NEIC)
Management & IT Consulting

“I took over as the COR on this project 13 months ago and have been perfectly happy since that time. Our business relationship with Dakota is excellent and I attribute that to your Project Manager, who is a ‘good face’ for Dakota.”
Environmental Protection Agency – National Enforcement Investigations Center (NEIC)
Management & IT Consulting

"If I have any questions, I get a response. I know who to talk to and it gets taken care of. I like that. They do a good job. We appreciate the work."
Environmental Protection Agency - Region 8 Help Desk
Management & IT Consulting

“The Project Manager and the team at Dakota did a great job.”
Epay Systems - Epay Security Assessment
Cybersecurity

“Dakota provides timely and professional results regardless of requirements.”
National Science Foundation – Presidential Awards for Excellence in Science, Mathematics and Engineering Mentoring (PAESMEM)
Software Engineering

"I would rate Dakota as exceptional. I am very happy with the staff."
National Science Foundation – National Science Board Office
Software Engineering

*(The customer satisfaction metric Dakota uses in internal reviews for quality, timeliness, cost control, business relationship, key personnel management, small business utilization, and regulatory compliance is based on CPARS.  Dakota’s cumulative rating for overall customer satisfaction for the period FY 2014-2017 is 4.67 on a 5-point scale).