Client Feedback

Quality and performance are paramount at Dakota Consulting. Our Quality Manager gathers feedback from our clients on an annual basis. Our findings reflect what we strive for daily--a culture of excellence.

In the past three fiscal years, Dakota ranked in the “excellent” range, based on our unique five-point metric for performance.*  Here’s a sample of our clients’ recent feedback:

"We appreciate the partnership with Dakota. We appreciate the approach [to the work] and the flexibility Dakota allows. NIST senior management has trust in [Dakota’s specialist] and the product he delivers. We're happy to have him."
--Department of Commerce - National Institute of Standards and Technology
Cybersecurity

“Dakota’s rating this year is ‘exceptional” for three reasons: they are flexible, management of the contract is pro-active and their travel reports are easy to follow with clear source information.”
--Department of Commerce - National Institute of Standards and Technology
Scientific, Research and Technical

“You’re doing everything I need." "Dakota hires exceptional people. We're very happy."
--Department of Commerce - National Institute of Standards and Technology
Software Engineering

"Dakota has been wonderful to work with over the last many years. Everyone on your staff here has been professional and a pleasure to work with even during stressful and trying situations."
--Department of the Interior – Bureau of Reclamation (BOR)
Management & IT Consulting 

“I took over as the COR on this project 13 months ago and have been perfectly happy since that time. Our business relationship with Dakota is excellent and I attribute that to your Project Manager, who is a ‘good face’ for Dakota.”
Environmental Protection Agency – National Enforcement Investigations Center (NEIC)
Management & IT Consulting

"We're very happy with [Dakota employee]. We get a lot of compliments. He's very knowledgeable and exceeds what we expected of him. He can help in a lot of different areas like hardware and software..."
Environmental Protection Agency - National Enforcement Investigations Center
Management & IT Consulting

"If I have any questions, I get a response. I know who to talk to and it gets taken care of. I like that. They do a good job. We appreciate the work."
Environmental Protection Agency - Region 8 Help Desk
Management & IT Consulting

“The Project Manager and the team at Dakota did a great job.”
Epay Systems - Epay Security Assessment
Cybersecurity

“Dakota provides timely and professional results regardless of requirements.”
National Science Foundation – Presidential Awards for Excellence in Science, Mathematics and Engineering Mentoring (PAESMEM)
Software Engineering

"I would rate Dakota as exceptional. I am very happy with the staff."
National Science Foundation – National Science Board Office
Software Engineering

*(The customer satisfaction metric Dakota uses in internal reviews for quality, timeliness, cost control, business relationship, key personnel management, small business utilization, and regulatory compliance is based on CPARS.  Dakota’s cumulative rating for overall customer satisfaction for the period FY 2014-2016 is 4.76 on a 5-point scale).